About
Who We Are
KD TotalOps was founded by Kim Dunbar, an accomplished operations executive with deep expertise spanning technology, health and beauty, and complex distribution models. The firm brings together strategic clarity and hands-on operational execution to drive measurable results.
"We understand the complexities that come with scaling—optimizing supply chains, managing inventory, aligning revenue teams with operations, and safeguarding margins—and we provide the strategic and operational expertise to overcome them."
What We Do
At KD TotalOps, we turn operational inefficiencies into streamlined, high-performing systems—giving clients the control, clarity, and profitability they need to grow with confidence.
We help emerging brands strengthen their operations, streamline their supply chains and develop their distribution channels so they can focus on growing their business. Our focus is on practical, results-driven solutions that improve logistics, inventory management and sales operations — giving clients more control, clarity, and profitability.
Our approach is hands-on and collaborative. We partner with each client to identify inefficiencies, design smarter processes, and build systems that drive sustainable growth.
KD TotalOps Services
Foundation Assessment
Optimization Engagement
Optimization Engagement
The Foundation Assessment provides a clear, objective view of your current operations—what’s working, what’s not, and where the greatest opportunities for improvement exist. This is the ideal starting point when you need direction and a strategic plan for moving forward with confidence.
What’s Included
- Comprehensive operational assessment
- Wo
The Foundation Assessment provides a clear, objective view of your current operations—what’s working, what’s not, and where the greatest opportunities for improvement exist. This is the ideal starting point when you need direction and a strategic plan for moving forward with confidence.
What’s Included
- Comprehensive operational assessment
- Workflow mapping across all critical processes
- KPI analysis & performance benchmarking
- Prioritized action roadmap with recommendations & high level time lines
Optimization Engagement
Optimization Engagement
Optimization Engagement
This engagement is for organizations ready to streamline operations and create the systems needed for sustainable growth. We work closely with your team to optimize workflows, increase cross-functional alignment, and improve margin control across your operational footprint.
What’s Included
- Process redesign recommendations
- Inventory planning
This engagement is for organizations ready to streamline operations and create the systems needed for sustainable growth. We work closely with your team to optimize workflows, increase cross-functional alignment, and improve margin control across your operational footprint.
What’s Included
- Process redesign recommendations
- Inventory planning & fulfillment optimization
- Sales → Operations alignment
- Weekly implementation support & team training
- Custom KPI dashboards & performance tracking
Fractional Engagement
Optimization Engagement
Fractional Leadership
Designed for fast-growing organizations undergoing significant operational change, this partnership provides full or part-time, hands-on operational execution. We step in as an integrated part of your team—driving execution, building systems, and ensuring operations support long-term growth.
What’s Included
- Business Operations execution:
- Ord
Designed for fast-growing organizations undergoing significant operational change, this partnership provides full or part-time, hands-on operational execution. We step in as an integrated part of your team—driving execution, building systems, and ensuring operations support long-term growth.
What’s Included
- Business Operations execution:
- Order to Cash Operations
- Demand/Supply Planning
- Procure to Pay Operations
- Product Management
- P&L Management
- Business Analysis & Reporting
Fractional Leadership
Optimization Engagement
Fractional Leadership
Fractional Leadership provides you with seasoned operational expertise—without the commitment of a full-time executive hire. Ideal for organizations that need hands-on leadership, strategic direction, or interim oversight while scaling, restructuring, or navigating periods of transition.
What’s Included
- Executive-level operational leadershi
Fractional Leadership provides you with seasoned operational expertise—without the commitment of a full-time executive hire. Ideal for organizations that need hands-on leadership, strategic direction, or interim oversight while scaling, restructuring, or navigating periods of transition.
What’s Included
- Executive-level operational leadership
- Strategic planning, prioritization, and decision support
- Oversight of key functions, teams, and cross-functional workflows
- Vendor, partner, and stakeholder leadership
"One of the BEST!!! A partner everyone wishes they had! Kim kept our operations tight and organized, managing inventory, working closely with vendors, and streamlining processes that used to slow us down." If you want someone who can solve problems fast, she’s the perfect addition to your team."
SVP Marketing, The Route Beauty
"Working with Kim has been an absolute pleasure. She is incredibly organized and always comes well-prepared. Her communication throughout each project is excellent, and she consistently works collaboratively to ensure that every detail is coordinated, and all products are delivered on time."
CEO, Coast Creative Concepts